FAQ’s

Frequently Asked Questions

Check out the answers to some of our most commonly asked questions listed below.

  • Planning to arrive early?

    You can request an early check in when booking your room. Select early check-in to guarantee your room will be ready by 11am. Cost: $30

  • Need a little extra time?

    Late check - out can be requested while booking your stay for an extension to 2pm. $50 plus tax

    Any time after 2pm is an additional full night’s stay.

  • We require a major credit card to guarantee your room reservation. Please review the terms and cancellation policy before making your reservation.

  • During the booking process you can enter any special requests into the "Special Requests" box on the "Your Details" page. Once you have received your booking confirmation, you can follow up with the hotel directly to confirm that your request can be met. You can find the hotel’s contact details on the Contact Us page of our website.

  • Simply follow the instructions to modify or cancel your reservation found in your Reservation Confirmation Email. Alternatively, you can contact the hotel directly at (203)358-8400

    Please note, your reservation is not cancelled or modified until and unless you receive an email confirmation of the change.

  • You can find our hotel policies on our Overview page where you will find our amenities details, check-in and check-out time, pets and extra person policies, and our hotel’s cancellation policy.

  • We consider a group to be a reservation of 8 rooms or more. For any group reservations, we request that you contact us directly at (203)358-8400 or info@thestamfordhotel.com